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*Please note that shipments might experience delays due to the current national health emergency.*
At SWEETBIIE, we provide FREE USPS Standard Ground Shipping with a subtotal of $35 and over excluding taxes and after any coupons or promotions to U.S. delivery addresses in the 50 states. A flat rate shipping fee is $4.50 on orders less than $35. However, do note that we do not deliver to military, off-shore U.S. territories, restricted areas, and International shipping addresses.
The shipping and delivery fee is to help us with internet order processing, item selection, packaging, transport, and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders you place with SWEETBIIE late on Friday, Saturday, or Sunday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.
Alaska & Hawaii —orders arrive in 9 to 12 business days.
PROCESSING TIME
All handmade items are made-to-order and will be processed within 48 hours. All other finished items will ship within 24 hours. Please refer to the shipping table below for the delivery time.
Economy orders must be placed by 12pm PST to start processing the same day. Expedited orders must be placed by 2pm PST to begin processing the same day.
SHIPPING TABLE
*Free shipping with a subtotal of $35 and over excluding taxes and after any coupons or promotions. Valid on USPS standard ground shipping to U.S. delivery addresses in the 50 United States. **Orders must be placed by 12pm PST. Alaska & Hawaii shipping addresses may take up to 12 business days to deliver.
**After your order is placed, orders generally process within 2 business days. Business days are Monday through Friday only, not including holidays. An order confirmation email will be sent immediately after an order is placed.
SHIPPING METHODS
Free Shipping
FREE USPS Standard Ground Shipping is valid on qualifying purchases for subtotal amount over $35 before taxes, discounts, and additional charges. It does not include a SWEETBIIE gift card unless purchased with merchandise(s) totaling $35 or more.
No price adjustments on all previous purchases. Offer is non-transferable without consent by SWEETBIIE. Not valid at SWEETBIIE pop-up shops, events, or tradeshows. Valid on standard USPS ground shipping to the United States delivery addresses in the 50 United States. Additional charges apply for Priority and Express shipping. Transit times are estimated and may vary based on the shipping destination and due to promotions or holidays. Not available for all off-shore US territories, APO/FPO, or international shipping addresses. Not valid on return shipments, special orders, or prior purchases. Only available on sweetbiie.com. Terms are subject to change without notice.
Standard Ground Shipping
$4.50 flat fee for orders less than $35. Orders typically arrive within 5-7 business days after being processed. Standard orders are delivered by USPS Monday through Friday. Shipping times are estimated and may vary due to promotions or holidays and shipping destinations.
Priority and Express Shipping
It is available at an additional charge based on your delivery address, and it takes approximately 2-3 working days to reach you from the time of order.
Order placed before 12 pm (noon) PST on a business day will be processed the same day. Orders placed after 12 pm (noon) PST will be processed on the following business day. Priority mail orders are delivered Monday through Friday by USPS. Priority service is only available for all U.S. shipping addresses (excludes all off-shore U.S. territories).
OTHER INFORMATION
Order Tracking
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with USPS, with your Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
Shipping Restrictions
SWEETBIIE does not ship to the following destinations:
- All off-shore US territories
- APOs or FBOs
- Military and restricted areas
- International shipping addresses
For some circumstances, we will ship to the above addresses; please contact us for your inquiry.
Local Order Pick up
All orders placed at sweetbiie.com will deliver only by USPS and will not be available for pick up at any location. While we will do all that we can to ensure your shipment arrives on time, SWEETBIIE cannot be held responsible for delays in delivery that are beyond our control, such as severe weather.
For some circumstances, you may arrange to pick up in the Lincoln, CA area; please get in touch with us for your inquiry.
Order Cancellation
Because our orders are processed so quickly, the actual processing time will vary depending upon the season. In most cases, the order will have undergone processing in less than three hours, and, therefore, we will not be able to cancel due to in-progress status. Please call us at 916-587-2978 for any questions regarding your cancellation.
Payment Methods
We accept all of the major credit and debit cards payments. We do not accept payments via ATM, personal checks, or inter-bank transfers.