Shipping & Delivery

We offer fast and reliable shipping to make sure your SWEETBiiE goodies arrive safely.

Last updated: September 26, 2026

⏳ Processing Time

All orders are carefully packed with love and processed within 1–3 business days from Lincoln, California via USPS Ground. Once your order is shipped, you’ll receive a tracking number via email so you can follow your sweet delivery every step of the way.

During holidays, sales, or periods of high order volume, processing may take a little longer. We appreciate your patience while we make sure every order is packed with care!

🇺🇸 U.S. Shipping Rates

Our shipping rates are based on your delivery location.

USPS Priority shipping option is available and calculated at checkout based on the shipping location.

🎀 FREE U.S. SHIPPING

Enjoy FREE U.S. shipping on orders of $35 or more!

Free shipping applies to qualifying orders shipped within the United States (excludes Alaska & Hawaii, and all off-shore U.S. territories).

🚚 Delivery Time

Orders are shipped using USPS Ground. Estimated delivery time is approximately:

3–10 business days after your order has been shipped

Please note that delivery times are estimates provided by USPS and are not guaranteed. Delays may occasionally occur due to weather, holidays, high mail volume, or circumstances outside of our control.

🌎 Shipping Locations

We currently ship within the United States (all 50 states) 🇺🇸 
(excludes all offshore U.S. territories)

📦 Delivery Notes

• Delivery times are estimates and may vary due to carrier delays, weather, or high order volume
• Once your order has shipped, we are not responsible for delays caused by the shipping carrier

🚫 Shipping Restrictions

At this time, SWEETBiiE does not ship to the following locations:

• U.S. offshore territories
• APO/FPO addresses
• Military or restricted areas
• International addresses

Special requests may be accommodated—please contact us for assistance.

💌 Incorrect Address

Please double-check your shipping address before completing your order.

SWEETBiiE is not responsible for delays or additional shipping costs resulting from an incorrect or incomplete address provided at checkout.

If a package is returned to us because of an incorrect address, additional shipping charges may apply to reship the order.

If you notice an error, contact us within 12 hours at support@sweetbiie.com, and we’ll do our best to update it before your order ships. 

📬 Lost, Stolen, or Delayed Packages

Once your package has been handed over to USPS, delivery is handled by the carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please first check:

• Your mailbox or usual delivery location
• Around your home
• With household members or neighbors
• Your local USPS office

You may also contact USPS directly using your tracking number.

If your package appears to be lost or significantly delayed, please contact us and we'll do our best to assist.

📦 Delivery Disclaimer

Once your order has shipped, SWEETBiiE is not responsible for delays caused by the shipping carrier, weather, or other factors beyond our control 💗

SWEETBiiE is not responsible for lost or stolen packages once marked as delivered.

If you experience an issue, please contact your local carrier first. If you still need help, feel free to reach out—we’ll do our best to assist.

💌 Special Requests

In some cases, we may be able to accommodate special shipping requests.

If you’d like to ship to one of the locations above, please contact us at support@sweetbiie.com, and we’ll do our best to help.

📍 Local Order Pickup

At this time, all orders placed on SWEETBiiE are shipped via USPS and are not available for standard in-store pickup.

However, in select cases, local pickup in the Lincoln, California area may be arranged in select cases. Please contact us at support@sweetbiie.com for special requests.

While we do our best to ensure timely delivery, SWEETBiiE is not responsible for delays caused by factors beyond our control, such as weather or carrier issues.

❌ Order Cancellations

We process orders quickly so your goodies can arrive sooner.

Orders may be canceled within 12 hours of purchase. After this time, your order may already be in processing and cannot be canceled.

If you need assistance, please contact us at support@sweetbiie.com

💳 Payment Methods

We accept all major credit and debit cards 💕

We do not accept:

• ATM payments
• Personal checks
• Bank transfers

💕 Need Help?

We’re always happy to help!

📧 support@sweetbiie.com
⏰ Response time: 1–2 business days

💖 A Little Note

Thank you for supporting SWEETBiiE — a small business creating handmade little things with lots of sweetness. 🦋💕

SWEETBiiE
be sweet, be you